Returns Policy

Return  Policy
 
If you are not entirely satisfied with the goods you have chosen, please them to us unused within 10 days.
We will be happy to provide a refund or you can exchange them for an alternative product.
Please return the goods in their original pacakging. 
 
Items returned to us that arrive damaged will not be refunded so please ensure that they are packaged safely before posting.
We will also refund your postage costs. 
 
Please use first or second class post and ensure that you receive a free proof of posting.
 
PLEASE NOTE THAT WE CANNOT REFUND OR EXCHANGE EARRINGS DUE TO HYGIENE REASONS.
 
For details of how to return goods please call us on 01271 867140 / 07713 915411 or email: info@silverandsand.co.uk
 
Should you experience a fault with any of our jewellery outside of the returns window, please do contact us and we will do our best to rectify the issue.